Printer Service & Repair

Overview

We do not outsource or services in fact we are the outsource partner for many. Therefore, you can rest assure that we can DELIVER FASTER and at a much LOWER COST.

For our valued partners – we provide FREE diagnostic and there is NO Cancellation Fees. FREE? Absolutely Yes, that is why we are called Partner.

Standard Carry In

You are free to walk in our premises from 8:30am – 5:30pm (Monday to Friday).

Just drop in to our customer service counter and we will take from there.

Onsite Service Call

We provide on site service for printer diagnostics for corporate or government sector. We understand the inconvenient that people face in the office environment especially when there is deadline to meet while your printer is down. Call us and we will respond on site on same day or next business day to check or fix your problem.

Preventive Maintenance Contract

There are some similarity between human and machines, they are required to be maintained and to be taken care so that they will be able to give the best when required anytime and anywhere. Let us carry out remedial preventive maintenance service for your printers twice a year and should there be any breakdown, you may call us and our engineer will be there on the same day or next business day. If we can’t fix it within a specific time, we will provide you a loaner so that your precious work will not be disrupted. In short, NO MORE DOWN TIME.

HP Service Center (HP Care Pack Services)

HP Care Pack Services are support packages that expand and extend standard warranties for HP hardware and in this case we are referring to your NEW printers or plotters. HP Care Pack Services are fully supported by our partner and principle, Hewlett Packard Malaysia. Get your warranty extended and enjoy additional peace of mind whenever you purchase a HP printer. As one of the only authorized HP Service and Repair Centers, we are glad to be offering a wide range of repairing and technical services for our customers. HP is known to be one of the best brands in the industry for outstanding quality and reliability. Customers can always count on HP printers to perform when needed. However, wear and tear can always cause potential issues with your printer. As an official HP Service and Repair Center, our skilled technicians will be able to resolve all of your printer issues.

Epson Service Center (Epson Cover Plus Service Pack)

As one of the only authorized Epson Service Centers in Malaysia, we here at Printer Laboratories are well-trained and prepared to provide service and repair services for your Epson printers. As printers are some of the most frequently used office equipment, the high workload tends to cause wear and tear in time. Having your printer breakdown when you need to print urgent documents is not something you would want to experience. As a proud official partner of Epson, our qualified technicians here are able to diagnose, fix and provide the ideal solution for your printers. Other than that, we are able to do all that at a comparatively lower price point. We even offer you with the option of extending your Epson Product Warranty by an additional 2 Years! Our commitment to client satisfaction and quality make us the ideal Epson Service Center of choice for many of our clients.

eWarranty Program

eWarranty is an extended warranty program which continues to cover the standard manufacturer’s warranty even it is already ended. For more information you may refer to www.ewarranty2u.com